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Although the benefits of online shopping are considerable, when the process goes poorly it can create a thorny situation. A few problems that shoppers potentially face include identity theft, faulty products, and the accumulation of spyware. If users are required to put in their credit card information and billing/shipping address and the website is not secure, customer information can be accessible to anyone who knows how to obtain it. Most large online corporations are inventing new ways to make fraud more difficult.
- Alternative names for the activity are “e-tailing”, a shortened form of “electronic retail” or “e-shopping”, a shortened form of “electronic shopping”.
- The comfortable environment that online shopping brings to customers can make consumers get more perceived value.
- According to the output of a research report by Western Michigan University published in 2005, an e-commerce website does not have to